Recommendations - Katahdin Pediatric Dentistry

4.3

Based on 66 reviews

15:43 26 Oct 23

Had an appointment scheduled for August 10th for my son. I waited six months for this appointment. They rescheduled... without a phone call, via mail. I called to reschedule. She offered Sept 11 which wouldn’t work because I didn’t want my son missing school. So I scheduled for January. Received a letter stating they were terminating serviced because of a missed appointment in September. Called today to correct there scheduling issue as my son needs this appointment. Even tho this was a scheduling issue with THEM they refuse to deactivate my sons services despite being a current patient. The women I had on the phone was rude, kept interrupting me, referring to “the notes” which were WRONG. Children and their dental care should be more of a priority to these people. Sad. Wow.read more

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10:59 15 Jul 23

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WhatsApp +18304848051read more

Lindsey Smart

16:14 10 Apr 23

no regard for time what so ever. first appointment I didn't expect much figured get to know you kind of thing. second... appointment was for sealing under laughing gas. we were seen over 2 hours AFTER our appointment time mind you that time was spent a waiting in the car due to the lobby being closed it's no wonder my 3 year old was uncooperative and the laughing gas was unsuccessful. had to schedule for sedation which they don't do those appointments on my only day off and we're scheduling 4 months out I told them that far out would need to wait until my schedule changed 5 months away and they shamed me for the additional month telling me damage may be more excessive and treatment may need to be different what's one more month of waiting?? meanwhile we have a cleaning scheduled today show up to a locked door the office is closed no call no text message nothing Glad I wasted another day of paid time off. never again establishing care elsewhere todayread more

Mark Zakius

23:10 29 Jan 23

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WhatsApp +15413138655read more

Todd Heaton

15:40 31 Mar 22

So disappointed. The reviews from people and the web were good, but we just attempted to be seen there and my wife and... 3 year-old daughter sat in the exam room for over an hour without being seen and without being given any information as to the delay. We arrived 15min early and they were taken in to a room at their appointment time but then nothing happened for over an hour. When my wife asked how much longer the staff gave her no more information. I even called from outside to talk with the staff and was left on hold for more than 5 minutes and given no useful information. At that point we just had to leave without being seen because we couldn’t afford 3hrs of our day for a 20min children’s cleaning. As a healthcare worker I can understand delays, but the complete lack of courtesy in not informing patients and updating people with an estimated time is unacceptable. I do not recommend interacting with this office and we will not be returning.read more

Teresa Lord

16:34 11 Mar 22

The staff is friendly and very helpful and Dr To’lo is wonderful with his patients. He has made my grandson feel at... ease with his upcoming procedure. I would highly recommend Katahdin Pediatric Dentistry for any child who needs to have their teeth fixed!read more

Jennifer DeFelice Easler

21:32 23 Dec 21

Please know that Dr O’Toole is amazing and kind. He was wonderful to my son. On another note, the staff was not so... much. My son had a follow up appointment today(day before Christmas Eve). We were 15 minutes late due to being in traffic on Stillwater between Walmart and the office. 25 minutes! This is by no means their fault. I should have called to let them know I was stuck just outside their office. Anyways, we got their and the lady in the office said that I was past their 10 minute policy and will need to reschedule. I explained to her the traffic situation outside their office and she just said it’s their policy. I get it, but it was just how she spoke to me that broke me into tears after already being frustrated from sitting in traffic for 25 minutes. Needless to say, I’m not rescheduling. We will just see our regular dental office for a follow up and continuing to drive to Augusta Pediatric Dentistry for his dental needs. Be kind and understanding and I probably would have just rescheduled as I wasn’t late on purpose. Kindness matters!read more

Heather Hussey

22:49 16 Sep 21

Staff is amazing. Kind. Patient. Dr Toolo is the best. Wish I had him as a childhood dentist. So glad my daughter gets... to have a great childhood dentist.read more

Cassie Bellefleur Ring

20:31 11 Sep 21

I brought my almost 15 month old in for a chipped tooth. Not only did they get me in last minute on the weekend but he... made what could have been traumatic into a fun playful experience. It was honestly amazing!read more

Brianna Dyment

04:00 03 Sep 21

the people there are amazing they made my son feel so comfortable I would recommend katahdin pediatric dentistry to... anyoneread more

Missy Ann

21:53 18 Aug 21

Everyone was amazing ! My son cried and stated “I don’t want to go to the dentist” over and over prior to arriving in... the parking lot. When we left , he said “Mom, I want to go back to the dentist!” An amazing experience for both my son and I 🙂 thanks again, keep up the fantastic work!read more

Rebecca Toner

17:08 26 Jul 21

My son needed multiple teeth extracted and was scared. Dr. To’olo and his staff were so good with him. Even though he... wasn’t an easy patient, they got everything done and did a great job of meeting him at his level.read more

Katie Higgins Sproul

19:52 02 Jul 21

Never in a million years would I have thought I’d be saying the following words BUT what a magical experience Charlie... had at the dentist today! Dr. To’olo and his staff were amazing! They made Charlie feel comfortable enough to have him experience a dentist visit without constant panic crying and screaming. Like I said it was a magical visit! I highly recommend them for kids with extreme fear, autism, sensory issues or any other special need a child might have! 🦷read more

Elizabeth Hatch Eaton

14:07 01 Jun 21

I was soooo disappointed when I called today and was told they have a new policy where they will only schedule 2... children from a family at a time. Having three children and having to take two days off to bring my children to the dentist just doesn't work for me. I wish they would rethink thier policy because I really liked the people working there and they do a wonderful job making the children comfortable.read more

Audrey Ryan

20:55 09 Apr 21

I called for a same day appointment as my daughter was in pain. The doctor looked at a picture, made time for my... daughter and the staff went above and beyond. My daughter asked to return for all future appointments! She had to have her first extraction and had no idea what was happening. She has no worry about her next appointment which is way less stress for both of us! I could not recommend this office enough!read more

Jodi Moore

19:12 18 Feb 21

Dr. Toolo and all of his staff are phenomenal! Both of my daughters age 6 and 9 actually get excited for their visit to... the dentist, and to see Dr. Toolo. Going to the dentist is not usually something kids nor adults look forward to, but he certainly puts the kids at ease!

The hygienist Kendra that usually works on my daughters is always so friendly and sweet. Gray at reception is super pleasant and helpful.

I highly recommend KPD to all parents. ⭐️⭐️⭐️⭐️⭐️read more

Roberta Garnett Alley

23:07 20 Jan 21

Dr. Toolo and his staff are amazing!

Makenzie Hanson

13:18 08 Dec 20

I cannot recommend KPD enough. My daughter was born with a cleft palate and Dr. Toolo has been amazing with her since... day 1.. I was nervous for her first dental exam and was worried she would hate it because of all the trauma she had surrounding her mouth! NOPE! She loved Dr. Toolo and didn’t want to leave! The rest of the staff is so kind and welcoming as well. My daughter just had a procedure done yesterday in the OR and the icing on the cake was KPD calling to check in on her at the end of their probably very long stressful day. Wow. They genuinely want the best for their patients and families. I don’t have words to describe how big of a relief it is to have a team of educated professionals backing you as your child grows up! IF YOU CAN, GO HERE!!! ❤️read more

Sarah DiLapi

17:50 05 Jun 20

Their staff is very unprofessional and rude. I have been 3 times and the facility keeps getting worse each time. the... toys in the waiting room are disgusting and the staff doesnt schedule appointments correctly. When you do finally see the dentist the visit lasts a few minutes and nothing is done. my daughters cleaning was barely 5 minutes and a complete waste of time and money. Do not reccomend at all.read more

Amanda Staddon

20:01 18 May 20

This is by far the best dental clinic for kids. Gaston is amazing, my daughter loved it. He works so well with kids,... makes them feel safe and happy. The assistant was great as well. Great staff and atmosphere. Even through this tough time they came through. Remarkable Amazing Excellent Awesome Spectacular... I have so much nice things to say. My daughter was laughing and happy from all his silly stories. 😁😁😁😁😍😍😍😍read more

Heather Rose

23:16 28 Jan 20

I have brought my daughter to multiple dentists and the last one told me to “bring her back when she wasn’t so upset”.... Dr T is seriously the kid whisperer. My daughter was anxious and upset before we even got into the building. He was so patient and willing to take the time to make her comfortable that by the end of the appointment my daughter was lounging with her glasses on mouth open. The whole staff couldn’t be nicer and being new to the area I am so grateful to have ended up at Katahdin Pediatric Dentristy!read more

Wendy Ann

21:47 31 Oct 19

Wonderful first time dental experience for my 8 year old daughter!!

Amanda Kathleen Seavey

18:47 15 Aug 19

The way Dr. Tool’o can get my son to sit still and get though every appointment is amazing. I don’t know how he does it... but I’m glad he does.read more

Stacey Robichaud

19:29 17 Apr 19

my daughter mikayla realy like going and having her teeth done by the staff and dentist

Myles Block

14:56 20 Mar 19

We took our 6-week old to Dr. To'olo at Katahdin Pediatric Dentistry to have a Tongue-Tie clip. He was amazing in... explaining the procedure/options and his exam techniques. He was very calm and put our minds at ease. I highly recommend this practice!read more

Ashley Stevens

14:55 20 Mar 19

Yesterday was our first appointment with Dr. To'olo and it was amazing! Our 4 year old can't wait to go back for his... cleaning. Loved Dr. To'olo and his staff.read more

Heather Badger

00:43 19 Feb 19

My 19 month old daughter had her first visit today to meet Dr. To’olo and be introduced to the equipment. He was... amazing with her. He used many techniques allowing her to be comfortable with the different equipment and tools used at his practice including floss and gloves. She was very comfortable with him. We had a great experience from check in to check out. Thank you all for everything you do. See you in 6 months!read more

Hannah Terry

21:02 05 Dec 18

they do a great job there my daughter had to get some cavities done today and they are simply amazing on how they... approached her and did it! would recommend them to anyone!read more

Kristen Soucy

17:20 05 Dec 18

Dr. To’olo is some kind of child whisperer! My 2.5 year old is really shy, so I could not believe Dr. To’olo was... actually in his mouth with dental tools and my son wasn’t losing his mind. My son got really upset when he had to sit in the chair without me, but Dr. To’olo made the best of it and thoroughly cleaned his teeth. He is so amazing and sweet with the kids! the staff is so sweet and helpful as well! So glad we found them!read more

Michelle Closson Fish

20:23 13 Nov 18

Dr. To’olo is awesome! My 4 year old was incredibly nervous about her first appointment and Dr. To’olo took the time... she needed to get comfortable. She doesn’t even hesitate to come now.read more

Ashley Libby

21:28 29 Oct 18

We love Dr To’olo he has been great for us! My son has anxiety with going to doctors and he always leave Katahdin... Pediatric Dentistry with a smile! Dr. To’olo always has us laughing!

We have also had Kendra as his assistant for all three boys and she is fantastic! Such great staff!read more

Kristi Hall

01:14 09 May 18

Our daughter is 8 years old and we had attempted to take her to our family dentist several times and every time, we... barely got through the door without her having a complete tantrum. Today was her first appointment with Dr. To’olo and let me just say that he and his staff are top notch! Dr. T made my daughter feel relaxed and let her be in charge. She even told me this evening that she wishes she could go to the dentist again tomorrow because Dr. To’olo was so fun! That’s a win in our book. Kudos to the wonderful staff at Katahdin Pediatric Dentistry!! �read more

Yannick Moutassie

02:36 04 Dec 17

The best place to take care of you children teeth they pay attention ask questions and take care if you

Joseph St. Louis

14:49 29 Nov 17

David Fortino

00:22 03 Aug 17

Great place my youngest daughter of 2 year's old loves going there to see Dr.toolo �

Amy Louise Burgess

18:25 20 Jun 17

My daughter has always felt comfortable at KPD, even when having teeth extracted. She likes going to the dentist and... has never feared it. Dr.To'olo is so kind and gentle and just a wonderful person. He knows how to make his patients smile 🙂read more

Amanda Costigan Hyliger

12:03 24 May 17

My 4 year old needed very extensive work done. It went as smooth as can be expected. The work was wonderful. Very... pleased with the process from start to finish.read more

20:25 23 May 17

16:56 05 May 17

22:34 06 Apr 17

19:47 23 Mar 17

13:08 23 Feb 17

I'm so proud of this little guy for being such a good boy at the dentist! This morning when I told Blake he was going... he told me he was going to "bite the dentist fingers right off" Luckily for Dr. To'olo he got to keep all his fingers�
And also a big thank you to Dr. To'olo and all the staff for making Blake feel so comfortable. I love the technique you used to make what (Blake thought) was a scary situation into a fun one!
I mean the man got Blake to brush his teeth for like 10minutes- for that you got the mom approval�
and I recommend all my friends with little ones to take their child there�read more

Janet Maddo

21:01 15 Feb 17

My son has been a patient here since they opened. He enjoys going to the dentist. Dr To'olo and staff are always... helpful . We had an issue in the beginning with me not being allowed to go in with him and it was resolved immediately and I was allowed to go with him now he is comfortable with out me . Any question or concerns I have had were immediately taken care of .read more

Heidi Kostura

00:41 12 Feb 17

Never even made it to the appointment. When I made the appointments for my kids months ago I was told one thing, I... received a phone today saying it would be in my best interest to come in today instead of my original appointment to better fit my needs. Over and over the lady keeps saying "it would be in your best interest." "Do your kids really need to be seen the same day?" Yes! That is why I made the appointments the way they were, that is why I asked several questions when I called to make these appointments. So, because staff can't inform parent correctly we will be taking our children elsewhere!read more

Jen Dill

17:16 20 Dec 16

So happy we've found this Dentist Office! Highly recommend. My son has a lot of sensitivity surrounding be touched or... cooperative in dentist/doctor office settings. Dr. T has been wonderfully amazing with him. Isaac looks forward to going! I've been in with every appointment with Isaac and have never been requested to leave the room. The office staff has been extremely kind and helpful, I'm hopeful to get my other son in this practice as well!read more